Shipping & Return Policy
Shipping Policy
Welcome to Yashfa! We are committed to delivering your orders efficiently and on time. Please review our shipping policy for all the details about our shipping process.
Processing Time
- Orders are processed within 2 - 3 days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates & Delivery Times
We offer the following shipping options:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Economy Shipping | 5 - 8 business days | $7 |
| Standard Shipping | 3 - 4 business days | $10 |
| FREE SHIPPING | 5 - 8 business days | $65 |
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your package using our tracking page or the shipping carrier's website.
Delivery Issues
- If your package is delayed or lost, please be sure to contact us through the contact page.
- Ensure your shipping address is correct when placing an order. We are not responsible for orders shipped to incorrect addresses.
14-Day Return Policy
At Yashfa, your satisfaction is our priority. If you are not completely happy with your purchase, we offer a hassle-free return process within 14 days of receiving your order. Please review the details of our return policy below:
Eligibility for Returns
To be eligible for a return, your item must meet the following conditions:
- Unused and in Original Condition: The item must be unworn, unwashed, and free of any damage.
- Original Packaging: It must include all tags, packaging, and any accessories received with the product.
- Proof of Purchase: A valid receipt or order confirmation must be provided.
Non-Returnable Items
The following items are not eligible for return:
- Custom or personalized products.
- Items marked as "final sale."
- Gift cards or store credits.
Return Process
-
Initiate a Return
- Contact our Customer Support team through the contact page within 14 days of receiving your order.
- Provide your order number and reason for the return.
-
Prepare Your Package
- Safely pack the item(s) in the original packaging.
- Include the receipt or proof of purchase.
-
Ship the Return
- Use a trackable shipping service to send the package to the following address given once contacted about a return.
- Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed to your original payment method within 3 - 5 days.
- Shipping fees are non-refundable unless the return is due to our error.
Exchanges
- If you need to exchange an item for a different size, color, or style, please initiate the return process and place a new order for the replacement item.
Damaged or Defective Items
If you received a damaged or defective item, please contact us through the contact page with photos of the issue. We will arrange a replacement or full refund at no additional cost.
Thank you for shopping with Yashfa!